Policies » Return Policy

  
» Return Policy

NEAT Receipts offers every customer a 30-day money back guarantee. That's how convinced we are that NEAT Receipts will help you get organized while saving you time, money and aggravation.

Returns Process

To initiate a return, please visit neatreceipts.com/returns and fill out the form.  The returns department will then contact you to walk you through the process of shipping the box back to our corporate office.  During this process, we will send you a printable UPS return label for shipment.

Return Eligibility

Customers who purchased from NEAT Receipts.com, SkyMall, or one of our airport or mall kiosks are eligible to return the product using this method. All other customers must contact the vendor from which they purchased the product.

Limitations

NeatReceipts will not issue a return label if the merchandise has been broken, defaced or replaced with components other than the original. Customers must make contact with NeatReceipts within 30 days of purchase to be eligible for this return period, and the product must be returned intact in the original packaging. NeatReceipts reserves the right to assess a restocking fee if one or more of these conditions are not met. NeatReceipts will only be able to issue a credit to the original purchaser of the equipment. Credits will not reflect shipping charges, only the price paid for the products ordered.

Shipping Labels

NEAT Receipts will email a printable UPS return label to the email address used to initiate the returns process.  Spam-blocking software may interfere with the delivery of this label. If our first attempt to deliver the label is unsuccessful, you may be asked to provide a secondary email address. If the second attempt is also denied, you may be asked to ship the product to our office yourself.

NEAT Receipts will be unable to issue a shipping label for overseas customers or customers outside the continental US. These customers are responsible for their own cost of shipment.

Retail Locations

At this time, we are unable to accept returns at our kiosk locations. The point-of-sale systems at the kiosks are incapable of processing a credit. Please use the process detailed above to ship your package back to NeatReceipts.